Lauren Gardner, Director of Creative + Strategy weighs in on the role of workplace strategy in the design process and its importance today.
“Firms must be open to continuous learning, training and be willing to adapt. The younger generation is the most diverse group entering the workplace and are advocates of change and we need to create a platform where that is fostered. Through our strategy and design process, we also need to become better listeners to understand what will make a difference in people’s lives and experiences."